Friday, November 11, 2011

The Conflict Triangle

The Conflict Triangle sorts the spiral element into three categories.
These give mediators a basic framework for assessing the conflict.

People – Every conflict involves personalities, emotions, and a history of relationships.
Process – Intentionally of not, parties take actions which intensify, ease, spread, or resolve a conflict.
Problem – Every conflict has substance – the concerns and needs that are the cause or focus for the dispute.

Any lasting resolution must engage all three sides of the conflict.

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