Friday, November 11, 2011

Does mediation really help?

Success lies partly in the mediator's skills, but also with the readiness of the parties. If someone is bent on keeping conflict going, even the most obvious solutions will not work. If everyone wants to see a conflict end, mediation can be a graceful and efficient way to do so. (The Mediator's Handbook, Jennifer Beer with Eileen Stief)

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