Behaviors

In conflict we have constructive behaviors and destructive behaviors.

Constructive behavior includes perspective taking, creating solutions, expressing emotions, reaching out, reflective thinking, delay responding, and adapting.

Destructive behavior includes winning at all costs, displaying anger, demeaning others, retaliating, avoiding, yielding, hiding emotions, and self criticizing.

“In a conflict, being willing to change allows you to move from a point of view to a viewing point -- a higher, more expansive place, from which you can see both sides.”
Thomas Crum